As COVID-19 continues to affect our community we temporarily closed our store

Return, Refund & Cancelation Policy

CANCELLATION

All cancellation requests must be submitted by calling 561-212-9226 at least 3 days (72 hours) prior to the delivery or shipping date.

 

REFUND

Please allow up to two weeks for your cancellation to be processed and credit issued.
A cancellation is processed you will receive a full refund for the purchase price and applicable sales tax.  Credit will be issued to the payment method used at the time of purchase. If anything is unclear or you have more questions feel free to contact us.

 

RETURN POLICY 

All sales concluded at Royal Flower Box are final. We are providing a service consisting of perishable items with sensitivity to temperature, moisture, and light. Please keep in mind that flowers are perishable and have a life of their own. Proper care is required. It is the responsibility of the recipient to follow care instructions provided by Royal Flower Box.